Legal
This page explains what personal data this website processes, why, for how long, and how you can exercise your rights under the GDPR (Regulation EU 2016/679).
Last updated:
The data controller for this website is RM Solution, based in Palaia, in the province of Pisa, Italy.
No Data Protection Officer has been appointed, as RM Solution is not required to appoint one under Article 37 of the GDPR.
This website is a static site. It does not run analytics, advertising, profiling or social media tracking, and it does not set any cookies. Three kinds of data are involved.
If you write, call or message on WhatsApp, the content of your message and the contact details you use are processed in order to reply. Please send only what is needed for the enquiry, and avoid special categories of data such as health, religious or political information.
The contact form on the homepage is currently switched off and sends nothing. When it is connected, this policy will be updated to name the service that receives the messages.
Like every website, the server that delivers these pages records standard connection data: IP address, date and time of the request, the page requested, the browser and operating system reported by your device, and the referring page. These records exist to deliver the site and to protect it from abuse. They are not used to identify or profile visitors.
One small value is saved in your browser's local storage. It stays on your device, is never sent to a server and is not readable by anyone else.
rm-consent — remembers your choice on this page's consent banner.The cookie policy describes it in detail. Read the cookie policy
| Purpose | Legal basis (GDPR Art. 6) |
|---|---|
| Replying to your enquiry and preparing a possible quote | Art. 6(1)(b) — steps taken at your request before entering into a contract |
| Delivering the website and keeping it secure and available | Art. 6(1)(f) — legitimate interest in operating a functioning, protected website |
| Remembering your consent choice | Strictly necessary to provide the service you asked for; no consent required |
| Meeting accounting and tax obligations, if you become a client | Art. 6(1)(c) — compliance with a legal obligation |
| Optional measurement or analytics, if it is ever added | Art. 6(1)(a) — your consent, requested in advance and withdrawable at any time |
Providing your data is never mandatory, but without contact details it is not possible to reply to an enquiry.
Your data is not sold, rented or shared for marketing. It is accessible only to RM Solution and to the suppliers strictly needed to run the site and reply to you, each acting as a data processor under Article 28 of the GDPR.
This website embeds no third-party content: no external fonts, maps, videos, social widgets or advertising scripts are loaded.
Some suppliers, such as the content delivery network and WhatsApp, operate global infrastructure and may process data outside the European Economic Area. Where that happens, the transfer is covered by the safeguards allowed under Chapter V of the GDPR, normally the European Commission's Standard Contractual Clauses or an adequacy decision. You may ask for a copy of the safeguards that apply.
Under Articles 15 to 22 of the GDPR you can ask, at any time, to:
To exercise any of these rights, use the phone number or WhatsApp above. There is no charge, and you will receive an answer within one month. Consent for optional storage can also be changed directly on this website at any time, using the settings button in the bottom corner of every page.
If you believe your data has been handled unlawfully, you have the right to lodge a complaint with the Italian supervisory authority, the Garante per la protezione dei dati personali (www.garanteprivacy.it), or with the authority in your country of residence.
The site is served over an encrypted HTTPS connection. It runs no database, no login and no server-side form processing, which keeps the amount of data exposed to a minimum. Messages received are kept in access-controlled accounts protected by strong, unique credentials.
This website offers a professional service to businesses and is not directed at children. No data is knowingly collected from anyone under 14, the age of digital consent in Italy. If you believe a child has sent personal data, please get in touch and it will be deleted.
This policy will be updated whenever the website changes in a way that affects personal data — for example when the contact form is connected, or if any measurement tool is added. The date at the top of the page always shows the current version.